Email help

Set up your email

Done in a few minutes. Always choose IMAP, copy the settings below, and your mail is on all your devices. If it does not work, you can always use webmail.

Step 1

These are the settings

Keep this table open while you set up your mail. The last column shows what it looks like for the example address jan@bakkerijdevries.nl. Fill in your own email address and password.

What does your mail app ask?What you fill inExample
Account typeIMAPIMAP (so not POP or POP3)
UsernameYour full email addressjan@bakkerijdevries.nl
PasswordThe password of your email addressThe password of jan@bakkerijdevries.nl
Incoming server (IMAP)mail.zxcs.nlmail.zxcs.nl
Incoming port993993, security SSL/TLS
Outgoing server (SMTP)mail.zxcs.nlmail.zxcs.nl
Outgoing port465465, security SSL/TLS
Outgoing server requires sign-in?Yes, with the same username and passwordjan@bakkerijdevries.nl and the same password

Does your app ask for security or encryption? Choose SSL or SSL/TLS, for both incoming and outgoing.

Step 2

Choose your mail app

Click the app you use. The steps then appear. Everywhere the same applies: choose IMAP and fill in the settings from the table.

Choose your mail app above and the steps will appear.

Menus can have slightly different names per version. The settings always stay the same.

Not working?

You can always use webmail

Is your mail app not working for a moment, or are you on another computer? Through webmail you read and send your mail in the browser, without setting anything up: mail.zxcs.nl.

Open webmailSign in with your full email address and your password.

The three most common errors

  • Wrong password. First sign in to webmail. If that works, the password is right and the error is in the username: use your full email address.
  • Server not found. Check that it says exactly mail.zxcs.nl, without spaces and without www in front.
  • Receiving works, sending does not. Set the outgoing server to port 465 with SSL/TLS and turn on sign-in for the outgoing server, with the same details.

Still stuck? Call us at 085 - 002 2208 or send a WhatsApp.

Frequently asked questions

Good to know

With IMAP your mail stays on the server. That way you see the same mail on your phone, laptop and in webmail, and a read or deleted message is read or deleted everywhere. With POP one device usually downloads the mail and removes it from the server, so you no longer see it on the other devices.